You can borrow wheelchairs for free from the cloakrooms just inside the Exhibition Road entrance, or in the Darwin Centre atrium just inside the Queen’s Gate entrance.
All floors in the Blue, Green and Red zones, and the Darwin Centre, are accessible by lift.
Wheelchair-accessible toilets and baby-changing facilities are clearly marked on the Museum map and floor plans.
We have a small number of parking spaces on site for Blue Badge holders. Book in advance by calling +44 (0)20 7942 5000 and asking to speak to the Security Reception team. You can access these spaces via Queen’s Gate to the west of the Museum.
There are also 12 Blue Badge parking spaces on Exhibition Road, which are managed by the Royal Borough of Kensington and Chelsea and cannot be booked in advance. You can park there for four hours between 8.30 - 18.30. More information on the Royal Borough of Kensington and Chelsea's website.
You can leave coats and luggage in our cloakrooms in the Darwin Centre atrium (just inside the Queen's Gate entrance) and by the Exhibition Road entrance.
Luggage is charged according to weight. Museum Members and children aged three and under can leave items for free, including folded pushchairs.
Please note that large and wheeled suitcases that cannot be carried must be left in the cloakrooms and paid for at the appropriate cost. This is subject to availability of space, so it is recommended that visitors avoid bringing such items if possible.
Prices per item:
Bags weighing up to 4kg: £2.50
Bags weighing more than 4kg: £5