Cookies on the Museum's website

What are cookies?

Cookies are small text files that are sent to your computer by websites that you visit.

Why do we use cookies

They are used widely to improve how websites work, such as enabling interactive features, and to provide information to website owners about how their site is used and how well it is performing.

Functional cookies 

These cookies let you use all parts of the Museum's website and remember the choices you make to give you better functionality and personal features. Without them, services that you’ve asked for can’t be provided. 

Some examples of how we use these cookies are:

  • Remembering if you visited the website before so that messages for new visitors are not displayed to you
  • Recognising you when you sign into the Museum's online shop or recruitment portal
  • See the functional cookies used on the Museum's website

    Cookie name: nhm-performance, nhm-functional, nhm-marketing
    Purpose: Used to remember cookie consent settings and to prevent marketing and performance data being collected if the user has rejected those cookies.

    Cookie name: JSESSIONID
    Purpose: Used when you log in to the main area of the Museum's website to use our Nature Plus forums, Jobs website or online shop.

    Cookie name: ASP.NET_SessionId
    Purpose: Session cookies that are used to manage logged in users.
    More information: Used within our recruitment portal http://nhm.irecruittotal.com.

    Cookie name: _dc_gtm_UA-57477456-19
    Purpose: Used to load scripts and code into a page.

    Cookie name: .ASPXAUTH
    Purpose: Used to determine if a user is authenticated.

    Cookie name: ASP.NET_SessionId
    Purpose: Used to maintain an anonymised user session.
    More information: This cookie is used on the Wildlife Photographer of the Year site.

    Cookie name: nhm.sso.loggedIn
    Purpose: Used when you log in to the main area of the Museum's website to use our Nature Plus forums, Jobs website or online shop.

    Cookie name: WPY_DashboardFirstTimeMessageShown
    Purpose: Used by the Wildlife Photographer of the Year site to display the correct information to a user.

    Cookie name: ROUTEID
    Purpose: Used for persistence by EBEAC and Synthesys applications.

    Cookie name: SESSION
    Purpose: Used to identify the user’s session while purchasing memberships.

    Cookie name: __cfduid
    Purpose: Used to speed up page load times.

    Cookie name: stsservicecookie, x-ms-cpim-cache, x-ms-cpim-csrf, x-ms-cpim-sso, x-ms-cpim-trans, x-ms-gateway-slice
    Purpose: Multiple cookies required for Azure B2C sso functionality.

    Cookie name: __cfduid
    Purpose: Used to identify individual clients behind a shared IP address and apply security settings on a per-client basis.

    Cookie name: __cfduid
    Purpose: Used by RawGit to serve raw files directly from GitHub.

    Cookie name: MoodleSession
    Purpose: Used by Moodle to provide continuity and maintain a user's login from page to page. When you log out or close the browser this cookie is destroyed (in your browser and on the server).
    More information: Moodle is an online training platform that hosts some of the Museum's training options.

Advertising cookies

We use third party advertising cookies to track the actions of visitors to our site. That information lets us assess the effectiveness of our digital advertising and allows us to serve more relevant ads on third party websites.

This includes showing you adverts we think may interest you based on the pages you visit on our site, limiting the number of times that a given ad is shown to you, and removing those who have already bought tickets from any future ticket sales campaigns.

We may also use the information collected by these cookies to help inform how we communicate with other users with a similar web browsing profile to those who have visited the site.

  • See the advertising cookies used on the Museum's website

    Cookie name: dmSessionID, recordID
    Purpose: Multiple cookies used by the email marketing company DotMailer to track when email campaign recipients land on the target website, which enables monitoring of the effectiveness of a campaign.

    Cookie name: _fbp
    Purpose: Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

    Cookie name: fr
    Purpose: Used by Facebook to collect data for targeted advertising.

    Cookie name: 1P_JAR, NID
    Purpose: Multiple cookies used by Google to collect data that profiles the interests of web users for advertising purposes.

    Cookie name: GPS, YSC, VISITOR_INFO1_LIVE
    Purpose: Multiple cookies used by Youtube to collect data for targeted advertising.

    Cookie name: IDE
    Purpose: This domain is owned by Doubleclick (Google). The main business activity is: Doubleclick is Googles real time bidding advertising exchange.

    Cookie name: test_cookie
    Purpose: Used by Doubleclick (Google's real time bidding advertising exchange).

    Cookie name: u2, eyeblaster, ActivityInfo2
    Purpose: Used by Sizmek for multi-platform targeted advertising services.

    Cookie name: _gw.
    Purpose: A persistent cookie for GetSiteControl used for widget targeting.
    More information: This cookie is set for one year.

    Cookie name: _gs
    Purpose: A session cookie for GetSiteControl. It contains information on server targeting, visitors' IP addresses, and geolocation.
    More information: This cookie is erased when a site visitor closes their browser.

    Cookie name: _gu
    Purpose: A persistent cookie for GetSiteControl used mainly for chat functionality.
    More information: This cookie is set for one year.

    Cookie name: lang
    Purpose: Used by Twitter to collect data that is primarily used for tracking and targeting. The data is collected from the 'Tweet this' function on the Museum's website.

    Cookie name: sc_anonymous_id
    Purpose: The data collected by this cookie is used by Soundcloud, and is collected from pages which contain sound files embedded from the Soundcloud website.
    More information: Soundcloud is a German company providing social sharing services centred around soundclips.

    Cookie name: CONSENT
    Purpose: This cookie carries information about how the end user uses the website, and any advertising that the end user may have seen before visiting said website.

Performance cookies 

These help us make sure that the website is working properly, fix any errors and let us try and assess new content and design ideas.

  • See the performance cookies used on the Museum's website

    Cookie name: _gat
    Purpose: Used by Google Analytics to limit the amount of data recorded on high traffic websites.

    Cookie name: __utmz
    Purpose: Used by Google Analytics to identify the source of traffic to the site.
    More information: The cookie has a life span of six months and is updated every time data is sent to Google Analytics.

    Cookie name: _ga
    Purpose: Used by Google Universal Analytics to distinguish unique users by assigning a randomly generated number as a client identifier.

    Cookie name: __utmt, _gat
    Purpose: Multiple cookies used by Google Analytics to throttle the request rate for the service.

    Cookie name: _hjIncludedInSample
    Purpose: Used by HotJar to uniquely identifies a visitor during a single browser session and indicate they are included in an audience sample.

    Cookie name: _gid
    Purpose: Used by Google Universal Analytics to store and update a unique value for each page visited.

    Cookie name: __utma, __utmb, __utmc, __utmt, __utmz, __utmv
    Purpose: Multiple cookies used by Google Analytics to track visitor behaviour and measure site performance.

    Cookie name: utm_campaign, utm_medium, utm_source
    Purpose: Used by Google Analytics to store campaign information.

    Cookie name: _gaexp
    Purpose: An Optimize cookie used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in.

    Cookie name: _hjShownFeedbackMessage
    Purpose: Used by Hotjar when a visitor minimizes or completes Incoming Feedback.

    Cookie name: CONSENT
    Purpose: Used by Google to profile the interests of web users.

    Cookie name: _hjid
    Purpose: Used by Hotjar when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser.

Setting your own cookie preferences 

To set your own cookies preferences or to accept all of the cookies the Museum uses on its site please visit our cookie preference page.

How to reset your cookie preferences

Please reset your cookie preferences on our cookie preference page.

Last updated: 28 May 2021

   

Legislation about cookies

The EU cookie law, introduced in 2011, requires that websites make clear how and why they use cookies.

You can find information about all the cookies that we use on the Natural History Museum ("NHM") website ("The Site"), and our affiliated websites on this page.

Useful links