Facilities and access at Tring

The Natural History Museum in Hertfordshire

A family looking at the exhibits

We aim to provide a friendly, accessible environment for all our visitors and the widest possible access to our buildings, exhibitions, and collections.

For more information about accessing the Museum, please call us on +44 (0)20 7942 6171, Monday to Friday, 9.00-17.00.

Last updated 12 May

  • Getting around the Museum

    Museum map

    Plan your trip with the Museum map. Museum guides are available to buy from the Museum shop.

    Download the map PDF (2.2MB)


    Entry to the Museum is on Akeman Street. Find out how to get to the Museum.

    Safety around the Museum

    Our historic building has lots of stairs and railings. Please take extra care, especially if visiting with children.


    There is lift access to the ground, first-floor and second-floor galleries of the Museum, and to Akeman Street car park. Please use the stairs where possible to ensure lifts are available for those who need them. 

    Galleries 1-6 and the unisex toilet are step-free. The shop is on the ground floor but has one step. Staff can provide a ramp on request.


    All toilets are open. 

    There are two sets of male and female toilets. One set is inside the Museum, next to the shop, and the other is outside the Museum, accessed through Akeman Street car park.

    There is also an accessible unisex toilet on the ground floor of the Museum.

    The Akeman Street and unisex toilets have baby changing facilities.  


    The cloakrooms are open. We can store coats, bags and pushchairs.

    Photography and filming

    Photography and filming with hand-held cameras or phones for personal use only is permitted in the Museum. Tripods, monopods or additional lighting are not permitted.

    Visitors should not take photos or make recordings of other individuals without asking for their permission.

    The use of cameras or filming devices for non-private or commercial purposes is prohibited without the prior authorisation of the Museum. Please contact our filming team in advance of your visit or find out more about using the Museum as the backdrop for your next film project or photography shoot.

  • Parking

    There is free car parking in Dawes Park. It has 50 spaces, with three for Blue Badge holders and two parent-and-toddler spaces.

    The Akeman Street car park is currently closed due to major building works. Two Blue Badge holder spaces are still available.

    Alternative car parks are available off the high street. The car parks managed by Dacorum Borough Council are free for the first hour with a small charge thereafter.  

  • D/deaf and hard of hearing

    There are induction loops at the information desk, in the shop, in the Ugly Bug Cafe and in the Rothschild Room. If you need any other assistance during your visit to the Museum, our staff will be happy to help you.

  • Visually impaired visitors

    Guide dogs

    We welcome assistance dogs onto the Museum grounds and in the galleries.

    For more information call us on +44 (0)20 7942 6171.

    Low light levels

    Gallery 6 and often Gallery 2 have low light levels to help preserve specimens. 

    Safety around the Museum

    Our historic building has lots of stairs and railings. Please take extra care, especially if visiting with children.

  • Neurodiversity

    We have a variety of resources and activities to support children and families with neurodiverse conditions.

    Some of our staff are trained in basic Makaton. We also have four Makaton-based gallery trails:

    We have Explorer bags available at the front desk which include fidget toys and resources to engage in the galleries. 

    For the quietest experience we recommend visiting during term time weekdays after 14.30 when the Museum is generally very quiet and spacious. The weekends and school holidays between October-March are our busiest times of the year and the galleries can be noisy and busy.

    To help prepare you for your visit, there is an image gallery at the bottom of this page. 

    We run early morning openings a few times a year from 10.00-12.00 on Sundays. Follow us on Facebook or sign up to our mailing list to find out about dates.

  • Eat, drink and shop

    Ugly Bug Cafe

    The Ugly Bug Cafe is open Tuesday-Sunday, 10.00-16.00. A range of cafes and restaurants are also available on Tring High Street, about four minutes' walk from the Museum.

    Picnic areas

    You can eat packed lunches in the indoor (Walter's Workshop) and outdoor picnic areas. 

    Some outdoor picnic benches have lift-up seats for wheelchair users.

    Visitors enjoying a drink in the cafe.


    Find a great range of nature-inspired gifts for all ages, including mineral specimens, soft toys, games, books, posters and greetings cards. The shop is on the ground floor and is open Tuesday to Sunday and bank holidays, 10.00-17.00.

Explore the galleries

From anglerfish to zebras, meet the stars of our six free galleries.

Activity and guide books

Navigate your way with our guidebook filled with fascinating stories and facts, or pick up an activity book to complete during and after your visit.

Buy them from the Museum's shop. 

Beyond the Museum: The best things to do in Tring

Whether you want to spend a weekend or make a day trip, find all the information you need to extend your trip beyond the Museum at Tring and discover Hertfordshire's hidden cultural gem.