Facilities and access at Tring

The Natural History Museum in Hertfordshire

A family looking at the exhibits
  • Free entry

  • Closed until further notice.

  • Access information:

    +44 (0)20 7942 6171, Monday to Friday, 9.00-17.00

  • The Walter Rothschild building

    Akeman Street, Tring

    Hertfordshire, HP23 6AP 

We aim to provide a friendly, accessible environment for all our visitors and the widest possible access to our buildings, exhibitions, and collections.

Cloakroom and parking

Cloakroom

There are two small cloakrooms on the ground floor: next to the information desk and outside by the accessible toilet. Items are left at the owner's risk.

Parking

The Museum's Akeman Street car park has 33 parking spaces, with two reserved for Blue Badge holders. Dawes Park car park has approximately 50 parking spaces, with three for Blue Badge holders and two parent-and-toddler spaces.

Please note: until summer 2020 there will be no visitor parking in the Akeman Street car park while our ornithology building undergoes major works. Two disabled parking spaces are still available in our Akeman Street car park. Parking is available in the Hastoe Lane car park and in town.

Our car parks get full quickly during half-term and other busy periods. Alternative cars parks are available off the high street. The car parks managed by Dacorum Borough Council are free for the first hour with a small charge thereafter.

Getting around the Museum

Museum map

Plan your trip with the Museum map. You can also buy a £5 printed guide with map at the information desk.

Download the map PDF (2.2MB)

Entrances

The Museum has three entrances. The main entrance on Akeman Street has eight steps. The Park Street and Hastoe Lane car park entrances are step-free.

Safety around the Museum

Our historic building has lots of stairs and railings. Please take extra care, especially if visiting with children.

Lifts

There is lift access to the ground, first-floor and second-floor galleries of the Museum, to the Ugly Bug Cafe and to Akeman Street car park. 

Galleries 1-6, the Rothschild Room and the unisex toilet are step-free. The shop is on the ground floor but has one step. Staff can provide a ramp on request.

Toilets 

There are two sets of male and female toilets. One set is inside the Museum, next to the shop, and the other is outside the Museum, accessed through Akeman Street car park.

There is also an accessible unisex toilet on the ground floor of the Museum.

The Akeman Street and unisex toilets have baby changing facilities. 

Photography and filming

Photography and filming with hand-held cameras or phones for personal use only is permitted in the Museum. Tripods, monopods or additional lighting are not permitted.

Visitors should not take photos or make recordings of other individuals without asking for their permission.

The use of cameras or filming devices for non-private or commercial purposes is prohibited without the prior authorisation of the Museum. Please contact our filming team in advance of your visit.

Deaf and hard of hearing

There are induction loops at the information desk, in the shop, in the Ugly Bug Cafe and in the Rothschild Room. If you need any other assistance during your visit to the Museum, our staff will be happy to help you.

Visually impaired visitors

Guide dogs

We welcome assistance dogs onto the Museum grounds and in the galleries.

For more information call us on +44 (0)20 7942 6171.

Low light levels

Gallery 6 and often Gallery 2 have low light levels to help preserve specimens. 

Safety around the Museum

Our historic building has lots of stairs and railings. Please take extra care, especially if visiting with children.

Neurodiversity

We have a variety of resources and activities to support children and families with neurodiverse conditions.

Our explorer bags have a variety of fidget toys and resources which can be used in the galleries. These are available at the information desk.

Our Learning and Events staff are trained in basic Makaton. If you are taking part in an event, please let our them know if you would like them to use Makaton.

We also have four Makaton-based gallery trails:

The Museum can get very busy during October and February half-terms and on weekends during wet weather. If you would like a quieter visit, we recommend visiting after 14.00 on weekdays or on sunny weekends. 

We run early-morning openings a few times a year from 10.00-12.00 on Sundays. Follow us on Facebook or sign up to our mailing list to find out about dates.

Eat, drink and shop

Ugly Bug Cafe

Open seven days a week during Museum opening hours, the Ugly Bug Cafe sells a range of hot and cold food and drinks including fantastic cakes, breakfasts and lunches. There is also an additional pop-up cafe open during school holidays.

A water fountain is located next to Gallery 1.

Picnic areas

You can eat packed lunches in the indoor and outdoor picnic areas. The indoor picnic area is usually available during opening hours, on weekends and 12.00-14.00 during school holidays.

During school terms, the indoor picnic space is frequently used by schools between 11.30-13.30. Please check with our staff on the day of your visit should you wish to use the space.

School groups need to pre-book the indoor area. Some outdoor picnic benches have lift-up seats for wheelchair users.

Shop

Find a great range of nature-inspired gifts for all ages, including mineral specimens, soft toys, games, books, posters and greetings cards. The shop is on the ground floor and is open from 10.00-17.00 from Monday to Saturday, and from 14.00-17.00 on Sundays. 

Things to do

What's on

We have a range of exhibitions, workshops and kids' activities. Find out what events are happening at the Museum at Tring. 

Explore the galleries

From anglerfish to zebras, meet the stars of our six free galleries. There's also the Rothschild Room, which tells the story of one man's passion that led to the creation of the Museum.

Activity and guide books

Navigate your way with our guidebook filled with fascinating stories and facts, or pick up an activity book to complete during and after your visit.

Both are sold at the information desk and shop.

 

Explore the local area

Once you've wandered the galleries, head to Tring Park. The chalk grassland is a ten-minute walk from the Museum.

Tring town centre has a variety of shops, cafes and pubs, plus the Tring Local History Museum. A short drive away is the Wildlife Trust reserve, College Lake.