Access at South Kensington
We aim to provide a friendly, accessible environment for all our visitors and the widest possible access to our buildings, exhibitions and collections.
Last updated 30 November
Talk to us about access
All D/deaf and disabled people, and their accompanying family members and personal carers can jump the queues to enter the Museum. When you arrive, please approach a member of staff at an entrance for assistance.
For more information about accessing the Museum:
- call us on +44 (0)20 7942 5000
- email us
Security measures are still in place.
Please do not bring any sharp objects including knives and scissors to the Museum, as they may be confiscated.
Smoking (including the use of electronic cigarettes and vaping products) is not permitted on the Museum premises.
This is a quiet, naturally lit room used for prayer and reflection. Please speak to our staff in Hintze Hall if you wish to use the room.
The Zoology spirit building is a public space tucked away in the Orange Zone, offering a quiet place for reflection and prayer. It's also home to a range of specimens stored in alcohol in the spirit collection.
Delve into the Museum from home with a virtual self-guided tour of the galleries, an interactive experience about Hope the blue whale and audio guides narrated by Sir David Attenborough.