Access at South Kensington
We aim to provide a friendly, accessible environment for all our visitors and the widest possible access to our buildings, exhibitions and collections.
Follow @NHM_Visiting on Twitter for the most up-to-date entrance information during peak times.
Last updated 9 December
Talk to us about access
All D/deaf and disabled people, and their accompanying family members and personal carers can jump the queues to enter the Museum. When you arrive, please approach a member of staff at an entrance for assistance.
For more information about accessing the Museum:
- call us on +44 (0)20 7942 5000
- email us
Security measures are still in place.
Please do not bring any sharp objects including knives and scissors to the Museum, as they may be confiscated.
Smoking (including the use of electronic cigarettes and vaping products) is not permitted on the Museum premises.
Free online activities, no booking required
We've turned our Dawnosaurs event into a set of free online activities aimed at children with neurodiverse conditions including autism and other sensory processing difficulties.
Roarsome fun at Dawnosaurs
Delve into the Museum from home with a virtual self-guided tour of the galleries, an interactive experience about Hope the blue whale and audio guides narrated by Sir David Attenborough.
Refuel in our cafes and pick up gifts and souvenirs in our shops.
All our eateries are family-friendly and have tasty, freshly prepared food. You can find vegetarian and vegan options, too.