Contact us

How to contact us

General enquiries and ticketing

Please contact us via our enquiries form. If your enquiry is urgent please contact us on +44 (0)20 7942 5000. Thank you for your patience while we respond to a large number of enquiries. 

We ask you to remember that staff are trying to help you to the best of their ability - please treat them with respect. Aggressive, abusive or intimidating behaviour will not be tolerated.

Lost property

If you lose something at the Museum please contact us with your name, contact details, a description of the item and the date of your visit. We keep lost items for 28 days.

Commercial enquiries

Membership: +44 (0)20 7942 5000
Venue hire: +44 (0)20 7942 5434
Filming: +44 (0)20 7942 5434
Picture library: +44 (0)20 7942 6547
Publishing: please contact us via the form below
Licensing (retail): please contact us via the form below

If you would prefer to email us, please contact us via our enquiries form.

Contact our Press office

Scientific enquiries

Scientific staff directory
Identification service
Science consulting

Library and Archives enquiries

Library and Archives: +44 (0)20 7942 5460
If you would prefer to email us, please contact us via our enquiries form.

School enquiries

Information for school visits: +44 (0)20 7942 5555
If you would prefer to email us, please contact us via our enquiries form.

Corporate enquiries

Museum governance  

Freedom of information enquiries

Contact the Natural History Museum at Tring

Need to speak to someone at the Natural History Museum at Tring, Hertfordshire?