Hope the blue whale in Hinzte Hall greeting whalecome back.

This is the biggest welcome you'll get in London. We're open and excited to see you again.

  • Wednesday – Sunday 
    11.00-18.00 (last entry 17.00) 

    Closed Monday and Tuesday except 31 August 11.00-18.00 (bank holiday)
    Closed 24-26 December 

Last updated 5 August


To help keep everyone safe, a timed entry system is in place. Only a limited number of people are allowed in our galleries. 

It's essential that all visitors (including Members and Corporate Supporters) book a free ticket in advance online. If you're unable to book online, please call the Contact Centre.

To get priority access and skip the queue, become a Member.

Welcome Back packs

Get your hands on a Welcome Back pack filled with everything you need to make the most out of your time at the Museum.

Welcome Back packs and additional items can be bought online when you book your ticket and collected from the Hintze Hall information desk on arrival at the Museum. 

Additional face coverings can be purchased for £4. All of our face coverings are made in the UK.

Welcome Back pack with Museum map, tote bag and mask.

Adult pack - £5

Natural History Museum tote bag, Museum map and adult-sized Museum-branded reusable face covering.

Face covering details:

  • grey with white Museum logo and black elastic
  • two-ply poly cotton (polyester/elastane outer and cotton inner) 
  • one size
Welcome Back pack with Museum map, tote bag and mask.

Child pack - £5

Natural History Museum tote bag, Museum map and child-sized dinosaur reusable face covering.

Face covering details:

  • dinosaur pattern with white Museum logo and black elastic
  • two-ply poly cotton (polyester/elastane outer and cotton inner)
  • one size 17 x 12cm
  • supplier-recommended age 5-11
  • not suitable for children under 2 years
  • children wearing face coverings should be supervised at all times

Plan your visit

Safety information

The safety of our visitors and staff is our priority. Here's what we're doing to help keep everyone safe, and what you can do to help.

Face coverings

Face coverings must be worn inside the Museum from 8 August. Read our list of exemptions.

Cover your coughs and sneezes with a tissue. If no tissue is available, use your elbow. 

Social distancing

Please follow the signposted one-way routes and respect social distancing throughout the Museum.

Hand sanitiser stations

Hand sanitiser is available throughout the Museum. 


Our facilities will be cleaned throughout the day by staff.  

Contactless payments

Pay with contactless if possible, although cash will still be accepted.  

Feeling unwell?

Please do not visit the Museum if you're feeling unwell or have a temperature, consistent cough or loss of taste.   

  • Protective screens are in place at key touchpoints such as cafes, shops and information desks. Face coverings are provided to staff.
  • Some digital touch screens and hands-on exhibits will be switched off or closed, others will remain available with hand sanitiser nearby.
  • For information about cloakrooms, toilets and lifts, visit Access at South Kensington.
  • We may need to share your information with the NHS Test and Trace service if someone who has tested positive for COVID-19 lists the Museum as a place they recently visited. Read our privacy notice to find out how your information is shared and stored. If you do not want your contact details passed on to the NHS Test and Trace service, you can opt out by contacting us. Please note that your contact details will still be collected when you book your ticket so that we can provide important safety information about your visit. 
We're good to go scheme Visit England logo.

Getting here


Cromwell Road (access at the corner of Exhibition Road): This entrance is open and has step-free access. Closest Tube station: South Kensington. This station is not step-free. Gloucester Road Tube station has step-free access.

Exhibition Road: This entrance is open and has step-free access. Closest Tube station: South Kensington. This station is not step-free. Gloucester Road Tube station has step-free access.

Queen's Gate: This entrance is closed. Closest Tube station: Gloucester Road

Follow @NHM_Visiting on Twitter for the most up-to-date entrance information during peak times.


By Tube

The nearest Tube station is South Kensington on the District, Piccadilly and Circle lines. The station is approximately five minutes' walk from the Museum's Exhibition Road entrance.

Gloucester Road station also services the above Tube lines and is approximately seven minutes' walk from the Cromwell Road entrance.

Use the Transport for London Journey Planner to find the quickest route to the Museum. Follow Transport for London's Coronavirus safe travel guidance

By bus

Routes 14, 49, 70, 74, 345, 360, 414, 430 and C1 stop close to the Museum.  

By bicycle

There are cycle racks on Exhibition Road. The nearest Barclays Cycle Hire docking stations are outside our Exhibition Road entrance and on Thurloe Place, near South Kensington Tube station.

By coach

For groups travelling by coach, the drop-off point is outside the Cromwell Road entrance.

By car

We do not have parking facilities on-site and parking around the Museum is limited.

Disabled parking

We have a very limited number of parking spaces on site for Blue Badge holders. Availability cannot be guaranteed. Please book in advance by calling us on +44 (0)20 7942 6230. You can access these spaces via Queen's Gate, SW7 5HD, to the west of the Museum.

There are also twelve Blue Badge parking spaces on Exhibition Road. These spaces are managed by the Royal Borough of Kensington and Chelsea and cannot be booked in advance. You can park there for four hours between 8.30 and 18.30. Find out more on the Royal Borough of Kensington and Chelsea's website.

Information for Members and Corporate Supporters

Booking your tickets


Please log in to the ticket system using your unique booking ID and last name as they appear on the email sent to you.

If you do not have this information, please contact us and we will respond as soon as possible.

Corporate Supporters

Please log in to the ticket system using your unique booking ID. This is a 14-digit code which can be found underneath the barcode on your e-ticket. Then enter the name of your employer.

If you do not have this information, please contact us and we will respond as soon as possible. 

Arriving at the Museum

Members and Corporate Supporters have priority access to the Museum so there is no need for them to queue on arrival. To skip the queues, go straight to the entrance where a member of staff will check your tickets. 

Self-guided tours

Whether you're visiting for the first time or the fiftieth, these tours will take you through the best the Museum has to offer. Each tour takes about two hours to complete.

Family favourites

Round up your family and take a  tour  to see some of the Museum's biggest sights⁠ including dinosaurs, whales and volcanoes.

Exhibits with impact

Uncover some of the Museum's most fascinating stories with this tour aimed at adults and solo travellers. 

Hidden treasures

Even if you've visited the Museum before and have seen the highlights, there's still plenty to discover. This tour guides you through some of the Museum's lesser-known treasures and is great for all ages.

Take an audio guided tour of Hintze Hall

Sir David Attenborough's unmistakable voice and expertise on all things nature make him the perfect person to take you on an audio guided tour of Hintze Hall's star specimens.

Eat, drink and shop

Roaming the galleries can be exhausting stuff, so why not rest and refuel in one of our cafes? There's a selection of fresh food and hot and cold drinks available. Browse the shops for dinosaur- and other nature-inspired gifts. Some of our cafes and shops are temporarily closed. 

Tring's emperor penguin saying 'Ice to see you again'.

Visit the Natural History Museum at Tring, Hertfordshire

You're in for a warm welcome at Tring. Find out how to plan your visit, including booking your free entry tickets, safety information and how to get there. 

Things to do at home

We've brought the Museum to you with a host of free virtual tours, hands-on activities and live online events.

Virtual Museum: 13 ways to explore from home

Delve into the Museum from home with a virtual self-guided tour of the galleries, an interactive experience about Hope the blue whale and audio guides narrated by Sir David Attenborough.

Family Festival: Tune in to Nature with Pukka Herbs

Join us and Pukka Herbs this summer for a free, online, family-friendly festival inspiring you to connect with nature.

27 July - 9 August

Nature Live Online

Join the Nature Live Online team every Tuesday at 12.00 BST and Friday at 10.30 BST for interactive talks featuring topical discussions with our scientists and cutting-edge research.

You can ask questions during the live broadcast on YouTube.