Pokémon x Natural History Museum

We’re excited to host Pokémon’s first ever UK museum pop-up shop. With exclusive products and free entry tickets, come check it out!

  • Monday 26 January 2026 – Sunday 22 March 2026
  • Free, booking required
  • Cranbourne Boutique shop

©2025 Pokémon / Nintendo / Creatures / GAME FREAK

In January Pokémon celebrates its thirtieth anniversary, and so we’re bringing an exclusive pop-up shop to fans.

We’re transforming our Cranbourne Boutique into a Pokémon pop-up shop experience, with exclusive products designed especially for this collaboration. It will be Pokémon’s first pop-up of its kind with a UK museum!

You can book your free ticket online from Wednesday 1 October 2025, which includes fast-track entry to the Museum.

Sign up to our priority list to be among the first to hear when tickets go live and to get the latest announcements. Our priority list closes at 10.00 on Monday 29 September.

We anticipate a high demand for this experience and tickets are subject to availability.

Accessibility information

  • This event is fully wheelchair accessible.

  • Blue Badge parking spaces are available on request. Spaces are limited and subject to availability.

  • We can provide you with a wheelchair or folding chair to carry if you request it at either of our two cloakrooms upon arrival.

  • If you have any questions, e-mail our Contact Centre Team at feedback@nhm.ac.uk.

  • If you’re unable to wait in queues for long periods, speak to our security staff and they’ll fast track your entry.

  • Guide dogs are welcome at the Museum. Water for them is available on request.

  • The nearest accessible toilet is on the Lower Ground Floor of our Red Zone next to the lift. We also have a Changing Places toilet on the Ground Floor of our Blue Zone.

Visiting information

  • Suitable for all ages.

  • Get your tickets through the See Tickets app.

  • Maximum group size is four.

  • All children and adults require a ticket, including babies.

  • Tickets are free and include entry to the Museum.

  • Arrive 10 minutes ahead of your time slot. If you miss your time slot, we can’t guarantee entry.

Frequently asked questions

How can I book my tickets?

Tickets will be managed by our partners at See Tickets and made available through the See Tickets app. Sign up to our priority list to be among the first to hear when tickets go live.

Do general admission tickets to the Museum give me access to the pop-up shop?

No, general admission entry tickets to the Museum don’t give you access to the pop-up shop. You have to book tickets for the pop-up shop through See Tickets.

How long should I plan to spend in the pop-up?  

We expect you’ll want to spend around 30 minutes inside the pop-up. This will give you enough time to see the display and browse the products. 

We’ve given everyone a time slot. If you spend longer than your allotted time and the pop-up is very busy, we may ask you to leave so that we can manage the capacity. 

Is there a limit to how many tickets I can book?

Yes, you can only book a maximum of four tickets.  

Will tickets be available at the door?  

Ticketing for the pop-up is being managed by See Tickets and will only be available online. Tickets will not be available at the door. 

Are there any age restrictions or recommendations for the pop-up? 

All ages are welcome. Children under 14 must be accompanied by an adult at all times.  All children and adults require a ticket, including babies.

Are buggies and pushchairs allowed inside the pop-up? 

Buggies and pushchairs are welcome inside the pop-up, but if you’d prefer, you can pay to store them in our cloakrooms.

Is the pop-up wheelchair accessible? 

The pop-up is on the Ground Floor of our Red Zone and is fully accessible. Mobility scooters and wheelchairs are welcome in the pop-up. 

The nearest entrance is our East Entrance on Exhibition Road. You can take a lift from there up to our Earth Hall, then go through the hall to the pop-up.  

I can no longer make my time slot, can I swap it for another time or cancel it?  

Ticketing for the pop-up is being administered by See Tickets. Head to seetickets.com and click the Customer Support tab on their homepage. There you’ll be able to enter your details, see your booking and amend or cancel any tickets you have reserved subject to availability. 

I’m a member, do I need a ticket?  

Yes, members also need to book a ticket to be able to visit the pop-up.  If you’re a member, include your membership number when you sign up to our priority list. Members will have first access to tickets.

Looking for our online shop?

If you’re after something special for the long-time dinosaur dreamer in your life, take a look at these impressive, hand-painted replica skulls of T. rex, Triceratops and Fern the Diplodocus.

Pokémon products will be coming to our online shop early next year.

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