Contact us

  • The Natural History Museum
    Cromwell Road
    London SW7 5BD

  • Open daily 10.00-17.50
    Last entry 17.30
    Closed 24-26 December

  • Admission free. Some events and exhibitions are chargeable, but Members go free.

How to contact us

General enquiries

Switchboard: +44 (0)20 7942 5000 (9.00-17.50 daily)

Customer service feedback: Email using the link below or call the number above and choose option 5.  

Email: contact us via our enquiries form.

Website feedback

Help us improve features and prioritise our work: leave feedback about our website.

Ticket and product enquiries

Gifts, books and other retail products: +44 (0)20 7942 5494
Tickets and group bookings: +44 (0)20 7942 5725

Lost property

If you lose something at the Museum please email us with your name, contact details, a description of the item and the date of your visit. We keep lost items for 28 days.

Commercial enquiries

Venue hire: +44 (0)20 7942 5434
Filming: +44 (0)20 7942 5273
Publishing: +44 (0)20 7942 5071
Licensing (retail): +44 (0)20 7942 5652
Picture library and photography: +44 (0)20 7942 6547

Other useful contacts

Membership: +44 (0)20 7942 5000
Volunteering and work experience: +44 (0)20 7942 6048
Press office: +44 (0)20 7942 5654 

Scientific enquiries

Scientific staff directory
Online identification forums
Science consulting

Library and Archives enquiries

Library and Archives: +44 (0)20 7942 5460

School bookings and enquiries

Book a school visit: +44 (0)20 7942 5555

Corporate enquiries

Museum governance  

Freedom of information enquiries

Tring---Gallery-1

Contact the Natural History Museum at Tring

Need to speak to someone at the Natural History Museum at Tring, Hertfordshire?

Sign up for our emails

Get all the latest news from the Natural History Museum, including new discoveries, events and opportunities to get involved.