Facilities and access
The Natural History Museum in Hertfordshire
We aim to provide a friendly, accessible environment for all our visitors and the widest possible access to our buildings, exhibitions, and collections.
The Museum has three entrances. The main entrance on Akeman Street has eight steps. The Park Street and car park entrances are step-free.
Enjoy sandwiches, children's lunch boxes, cakes and hot and cold drinks on weekends and school holidays. During the week, hot and cold drinks and snacks are available from vending machines.
You can reach the café from the Akeman Street car park or via the lift. Open 10.00-17.00 Monday to Saturday and 14.00-17.00 on Sundays (last orders taken at 16.45).
You can eat packed lunches in the indoor and outdoor picnic areas. School groups need to pre-book the indoor area. Some outdoor picnic benches have lift-up seats for wheelchair users.
Male and female toilets are outside the Museum, and can be accessed through Akeman Street car park. There's also a unisex toilet on the ground floor of the Museum. Both have baby changing facilities.
Find a great range of nature-inspired gifts for all ages, from mineral specimens to soft toys, games, books, posters and greetings cards.
This shop is on the ground floor and is open from 10.00-17.00, Monday to Saturday, and from 14.00-17.00 on Sundays.
On 28 March, the shop will close early at 16.00. It will reopen on 29 March at 11.00.
Explore guide and activity book
Our Explore guide and activity book is available from the Museum shop, full of stories, facts and fun activities to complete during your visit.
There is a small cloakroom on the ground floor, next to the main entrance and the information desk. Items are left at the owner's risk.