Facilities and access

The Natural History Museum at Tring, Hertfordshire

A visitor browsing in the Museum shop

Talk to us about access

Have a question about facilities or access at the Museum? Call us on +44 (0)20 7942 6171.

We aim to provide a friendly, accessible environment for all our visitors and the widest possible access to our buildings, exhibitions and collections.

Zebra Café

Enjoy locally made sandwiches, children's lunch boxes, cakes and hot and cold drinks on weekends and during local school holidays. During the week, hot and cold drinks and snacks are available from vending machines.

You can reach the café from the Akeman Street car park or via the lift. Open 10.00-17.00 Monday to Saturday and 14.00-17.00 on Sundays. Last orders 16.45.

Picnic areas

You can eat packed lunches in the indoor and outdoor picnic areas. School groups need to pre-book the indoor area. Some outdoor picnic benches have lift-up seats for wheelchair users.

Museum Shop

Find a great range of nature-inspired gifts for all ages, from mineral specimens to soft toys, games, books, posters and greetings cards.

This shop is on the ground floor and open from 10.00-17.00, Monday to Saturday, and from 14.00-17.00 on Sundays.

Entrances

The Museum has three entrances. The main entrance on Akeman Street has eight steps. The Park Street and car park entrances are step-free.

Lifts

There is lift access to the ground, first and second floor galleries of the Museum and to the Zebra Café and the Akeman Street car park.

Galleries 1-6, the Rothschild Room and unisex toilet are step-free. The shop is on the ground floor but has one step - staff can provide a ramp on request.

Toilets

There is an accessible unisex toilet on the ground floor of the Museum with baby changing and feeding facilities.

Parking

There is one parking space for blue badge holders in the Museum car park on Akeman Street, and three spaces on Hastoe Lane (open on weekends and during school holidays only).

Cloakroom

There is a small cloakroom on the ground floor, next to the main entrance and the information desk. Items are left at the owner's risk.

Guide dogs

We welcome assistance dogs. Assistance dogs can also use the grassy areas around the Museum's perimeter and we can provide water outside the Zebra Café. For more information call us on +44 (0)20 7942 6171.

For people with hearing impairment

There are induction loops at the information desk, in the shop, in the Zebra Café and the Rothschild Room. If you need any other assistance during your visit to the Museum our staff will be happy to help you.

Parties and private events

Our beautiful Victorian building and galleries make an inspiring location for a range of functions. Host a wild children's party, arrange a sleepover for your youth group, or choose us for your next conference or formal reception.

To talk to us about hosting events, email us or call us on +44 (0)20 7942 6166.

Filming at the Museum

Choose the Museum at Tring as the backdrop to your next film project or photography shoot. Contact our Filming team.