Facilities and access
The Natural History Museum in Hertfordshire
The Walter Rothschild building
Akeman Street, Tring
Hertfordshire, HP23 6AP
+44 (0)20 7942 6171, Monday to Friday, 9.00-17.00
We aim to provide a friendly, accessible environment for all our visitors and the widest possible access to our buildings, exhibitions, and collections.
The Museum has three entrances. The main entrance on Akeman Street has eight steps. The Park Street and car park entrances are step-free.
Our pop-up café selling hot and cold drinks and a range of food is open during Museum opening hours.
It is located in the quad area of the Museum grounds near the Museum’s main entrance.
Our exciting new catering offer will be opening in October 2018.
You can eat packed lunches in the indoor and outdoor picnic areas. The indoor picnic area is usually available during opening hours on weekends and 12.00 - 14.00 during school holidays.
During school term time, the indoor picnic space is frequently used by schools between 11.30-13.30, please check with our front of house team on the day of your visit.
School groups need to pre-book the indoor area. Some outdoor picnic benches have lift-up seats for wheelchair users.
There are two sets of male and female toilets. One set is inside the Museum, next to the shop, and the other is outside the Museum, accessed through Akeman Street car park.
There is also a unisex, accessible toilet on the ground floor of the Museum.
The Akeman Street and unisex toilets have baby changing facilities.
Find a great range of nature-inspired gifts for all ages, from mineral specimens to soft toys, games, books, posters and greetings cards.
This shop is on the ground floor and is open from 10.00-17.00, Monday to Saturday, and from 14.00-17.00 on Sundays.
Things to do
We have a range of activities and events suitable for all ages.
For families, we have an explore guide and activity book which is available from the shop and admissions desk. It's full of stories, facts and fun activities to complete during and after your visit. Age-appropriate trails and special seasonal trails are available to purchase from the shop. We also have clipboards, paper and pencils available for free.
For adults, navigate your way around with our guide book which is full of fascinating stories and facts about the Museum's history and specimens. It's on sale from the shop and the admissions desk.
There is a small cloakroom on the ground floor, next to the main entrance and the information desk. Items are left at the owner's risk.