Natural History Museum Ice Rink

Three women watching people skate from the Cafe Bar balcony

General enquiries and ticketing enquiries

For general information about the Ice Rink and facilities, read our frequently asked questions or email

If you have an enquiry about a skating ticket you have already purchased, contact Ticketmaster on +44 (0)84 4847 1576.

Lost property will be held at the Ice rink. If you think you may have lost something please email us.

For questions or comments, or enquiries about skating guides send us an email at Please be aware that we may not reply outside normal office hours.

Press enquiries

Email Lais Martins Waring at LD Communications:

Marketing and advertising enquiries

Email Stephanie Crilly at IMG:

Sponsorship and sampling enquiries

Email James Goode at IMG:

Close up on Christmas tree with the Waterhouse Building in the background

Dust off your skates

Find out everthing you need to know about tickets, sessions and whats on offer at the Ice Rink this year.


Find out about step-free access to the Ice Rink, Café Bar and viewing platform, and check when accessible sessions take place.


Got a question? Discover everything you need to know about visiting the Ice Rink including arrival times, skate hire and other frequently asked questions.