Visit

Hope the blue whale in Hinzte Hall greeting whalecome back.

This is the biggest welcome you'll get in London. We're open and excited to see you again.

  • Monday – Sunday

    10.00-17.50 (last entry 17.00)

    Closed 24-26 December 

Last updated 19 October

Tickets

To help keep everyone safe, a timed entry system is in place. Only a limited number of people are allowed in our galleries. In line with government advice, if you're visiting with others they must be from your household or support bubble. 

All visitors (including Members and Corporate Supporters) must book a free ticket in advance online for guaranteed entry. We have a limited number of walk-up tickets, subject to availability. If you're having difficulty booking, please call the Contact Centre.

Please only book if you're able to attend, or let us know if you can no longer make it so that we can make the tickets available to other visitors.

To get priority access and skip the queue, become a Member.

New tickets are released regularly. 

  • Welcome Back packs

    Get your hands on a Welcome Back pack filled with everything you need to make the most out of your time at the Museum.

    Welcome Back packs and additional items can be bought online when you book your ticket and collected from the Hintze Hall information desk on arrival at the Museum.

    Additional face coverings can be purchased online or in our on-site shops for £4. All our face coverings are made in the UK. 

    NHM tote bag, map and face covering.

    Adult pack - £5

    A Natural History Museum tote bag, a Museum map and an adult-sized, Museum-branded reusable face covering. 

    Face covering details:

    • grey with white Museum logo and black elastic
    • two-ply polyester with elastane
    • one size
    NHM tote bag, map and face covering.

    Child pack - £5 

    A Natural History Museum tote bag, a Museum map and a child-sized, dinosaur reusable face covering.

    Face covering details:

    • dinosaur pattern with white Museum logo and black elastic
    • two-ply poly cotton (polyester/elastane outer and cotton inner)
    • one size 17 x 12cm
    • supplier-recommended age 5-11

Plan your visit

  • Safety information

    The safety of our visitors and staff is our priority. Here's what we're doing to help keep everyone safe, and what you can do to help.

    Face coverings

    Face coverings must be worn inside the Museum. Read our list of exemptions.

    Cover your coughs and sneezes with a tissue. If no tissue is available, use your elbow. 

    Social distancing

    Please follow the signposted one-way routes and respect social distancing throughout the Museum.

    Hand sanitiser stations

    Hand sanitiser is available throughout the Museum. 

    Cleaning

    Our facilities will be cleaned throughout the day by staff.  

    Contactless payments

    Pay with contactless if possible, although cash will still be accepted.  

    Feeling unwell?

    Please do not visit the Museum if you're feeling unwell or have a temperature, consistent cough or loss of taste.   

    • In line with government advice, if you're visiting with others they must be from your household or support bubble. 
    • Protective screens are in place at key touchpoints such as cafes, shops and information desks. Face coverings are provided to staff.
    • Some digital touch screens and hands-on exhibits will be switched off or closed, others will remain available with hand sanitiser nearby.
    • For information about cloakrooms, toilets and lifts, visit Access at South Kensington.
    • We may need to share your information with the NHS Test and Trace service if someone who has tested positive for COVID-19 lists the Museum as a place they recently visited. Read our privacy notice to find out how your information is shared and stored. If you do not want your contact details passed on to the NHS Test and Trace service, you can opt out by contacting us. Please note that your contact details will still be collected when you book your ticket so that we can provide important safety information about your visit. 

     

    We're good to go scheme Visit England logo.
  • Getting here

    Entrances

    Cromwell Road (access at the corner of Exhibition Road): This entrance is open and has step-free access. Closest Tube station: South Kensington. This station is not step-free. Gloucester Road Tube station has step-free access.

    Exhibition Road: This entrance is open and has step-free access. Closest Tube station: South Kensington. This station is not step-free. Gloucester Road Tube station has step-free access.

    Queen's Gate: This entrance is closed. Closest Tube station: Gloucester Road

    Follow @NHM_Visiting on Twitter for the most up-to-date entrance information during peak times.

    Transportation

    By Tube

    The nearest Tube station is South Kensington on the District, Piccadilly and Circle lines. The station is approximately five minutes' walk from the Museum's Exhibition Road entrance.

    Gloucester Road station also services the above Tube lines and is approximately seven minutes' walk from the Cromwell Road entrance.

    Use the Transport for London Journey Planner to find the quickest route to the Museum. Follow Transport for London's Coronavirus safe travel guidance

    By bus

    Routes 14, 49, 70, 74, 345, 360, 414, 430 and C1 stop close to the Museum.  

    By bicycle

    There are cycle racks on Exhibition Road. The nearest Barclays Cycle Hire docking stations are outside our Exhibition Road entrance and on Thurloe Place, near South Kensington Tube station.

    By coach

    For groups travelling by coach, the drop-off point is outside the Cromwell Road entrance.

    By car

    We do not have parking facilities on-site and parking around the Museum is limited.

    Disabled parking

    We have a very limited number of parking spaces on site for Blue Badge holders. Availability cannot be guaranteed. Please book in advance by calling us on +44 (0)20 7942 6230. You can access these spaces via Queen's Gate, SW7 5HD, to the west of the Museum.

    There are also twelve Blue Badge parking spaces on Exhibition Road. These spaces are managed by the Royal Borough of Kensington and Chelsea and cannot be booked in advance. You can park there for four hours between 8.30 and 18.30. Find out more on the Royal Borough of Kensington and Chelsea's website.

Visiting the Museum and not sure where to start?

Tring's emperor penguin saying 'Ice to see you again'.

Visit the Natural History Museum at Tring, Hertfordshire

You're in for a warm welcome at Tring. Find out how to plan your visit, including booking your free entry tickets, safety information and how to get there.

Things to do at home

We've brought the Museum to you with a host of free virtual tours, hands-on activities and live online events.

Virtual Museum: 13 ways to explore from home

Delve into the Museum from home with a virtual self-guided tour of the galleries, an interactive experience about Hope the blue whale and audio guides narrated by Sir David Attenborough.

Family-friendly activities to try at home

Find activities and ideas to occupy yourself and family at home, in your garden or local outdoor space. 

Nature Live Online

Join the Nature Live Online team every Tuesday at 12.00 GMT and Friday at 10.30 GMT for interactive talks featuring topical discussions with our scientists and cutting-edge research.

You can ask questions during the live broadcast on YouTube.

The Museum is open

Entry to the Museum remains free, but since we closed our doors we've been losing vital income. Donations will help us to continue welcoming visitors and connecting people to nature through inspiring stories and educational activities.

So if you could help us with a donation - no matter the size - we'd greatly appreciate it. Thank you.