This is the biggest welcome you'll get in London. We're open and excited to see you again.
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Wednesday – Sunday
11.00-17.50 (last entry 16.30)Closed Monday and Tuesday
From 16 October
Monday – Sunday
10.00-17.50 (last entry 16.30)
Closed 24-26 December
Last updated 29 September
Tickets
To help keep everyone safe, a timed entry system is in place. Only a limited number of people are allowed in our galleries.
All visitors (including Members and Corporate Supporters) must book a free ticket in advance online for guaranteed entry. We have a limited number of walk-up tickets, subject to availability. If you're unable to book online, please call the Contact Centre.
Please only book if you're able to attend, or let us know if you can no longer make it so that we can make the tickets available to other visitors.
To get priority access and skip the queue, become a Member.
New tickets are released regularly. Best ticket availability is Wednesday to Friday.
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Welcome Back packs
Get your hands on a Welcome Back pack filled with everything you need to make the most out of your time at the Museum.
Welcome Back packs and additional items can be bought online when you book your ticket and collected from the Hintze Hall information desk on arrival at the Museum.
Additional face coverings can be purchased online or in our on-site shops for £4. All our face coverings are made in the UK.
Adult pack - £5
A Natural History Museum tote bag, a Museum map and an adult-sized, Museum-branded reusable face covering.
Face covering details:
- grey with white Museum logo and black elastic
- two-ply polyester with elastane
- one size
Child pack - £5
A Natural History Museum tote bag, a Museum map and a child-sized, dinosaur reusable face covering.
Face covering details:
- dinosaur pattern with white Museum logo and black elastic
- two-ply poly cotton (polyester/elastane outer and cotton inner)
- one size 17 x 12cm
- supplier-recommended age 5-11
Plan your visit
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Safety information
The safety of our visitors and staff is our priority. Here's what we're doing to help keep everyone safe, and what you can do to help.
Face coverings
Face coverings must be worn inside the Museum. Read our list of exemptions.
Cover your coughs and sneezes with a tissue. If no tissue is available, use your elbow.
Social distancing
Please follow the signposted one-way routes and respect social distancing throughout the Museum.
Hand sanitiser stations
Hand sanitiser is available throughout the Museum.
Cleaning
Our facilities will be cleaned throughout the day by staff.
Contactless payments
Pay with contactless if possible, although cash will still be accepted.
Feeling unwell?
Please do not visit the Museum if you're feeling unwell or have a temperature, consistent cough or loss of taste.
- Protective screens are in place at key touchpoints such as cafes, shops and information desks. Face coverings are provided to staff.
- Some digital touch screens and hands-on exhibits will be switched off or closed, others will remain available with hand sanitiser nearby.
- For information about cloakrooms, toilets and lifts, visit Access at South Kensington.
- We may need to share your information with the NHS Test and Trace service if someone who has tested positive for COVID-19 lists the Museum as a place they recently visited. Read our privacy notice to find out how your information is shared and stored. If you do not want your contact details passed on to the NHS Test and Trace service, you can opt out by contacting us. Please note that your contact details will still be collected when you book your ticket so that we can provide important safety information about your visit.
Visit the Natural History Museum at Tring, Hertfordshire
You're in for a warm welcome at Tring. Find out how to plan your visit, including booking your free entry tickets, safety information and how to get there.
Things to do at home
We've brought the Museum to you with a host of free virtual tours, hands-on activities and live online events.
Virtual Museum: 13 ways to explore from home
Delve into the Museum from home with a virtual self-guided tour of the galleries, an interactive experience about Hope the blue whale and audio guides narrated by Sir David Attenborough.
Family-friendly activities to try at home
Find activities and ideas to occupy yourself and family at home, in your garden or local outdoor space.
Nature Live Online
Join the Nature Live Online team every Tuesday at 12.00 BST and Friday at 10.30 BST for interactive talks featuring topical discussions with our scientists and cutting-edge research.
You can ask questions during the live broadcast on YouTube.
The Museum is open
Entry to the Museum remains free, but since we closed our doors we've been losing vital income. Donations will help us to continue welcoming visitors and connecting people to nature through inspiring stories and educational activities.
So if you could help us with a donation - no matter the size - we'd greatly appreciate it. Thank you.