Dino Snores for Kids Christmas Special FAQs
Things you need to know about Dino Snores for Kids Christmas Special.
What is the minimum adult-child ratio?
- 1 child: 1 adult
- 2-4 children: 2 adults
- 5-12 children: 3 adults
- 13-20 children: 4 adults
- 21-28 children: 5 adults
- 29-36 children: 6 adults
Can I add people to my group?
Yes, if spaces are available. If the event is sold out, this will not be possible.
Are consent forms needed for the children?
A parent/guardian consent form is only required for a child not accompanied by their parent or legal guardian.
If a consent form is not provided for an appropriate child, we cannot admit the child to the event. Consent forms will be sent to you on booking and must be returned 6 weeks before the event.
How old must children be?
Dino Snores for Kids is for children aged 7 to 11 years, and every child must be at least 7 years old on the night of the sleepover.
Why is there a minimum age?
The event’s activities are designed especially for children aged between 7 and 11 years, and we want to ensure that everyone enjoys the event. If you purchase tickets for children older than 11 or younger than 7, please be aware that we cannot guarantee entry to the event.
How many adults do we need?
Please see: What is the minimum adult-child ratio? above.
Adults will sleep in the same gallery as the children in their group and must be at least 18 years old and bring ID with them. We will ask for the mobile phone number of one adult in each group so we can contact them on the night, if necessary.
Is Dino Snores just for children?
No. We also run Dino Snores for Grown-ups. Check our website for details or sign up for our newsletter.
What is the schedule?
18.45 - Doors open. Registration and camp set-up
19.45 - Welcome and briefing
20.00 - Activity
20.45 - Dinner break
21.30 - Activity
22.25 - Activity
23.15 - Get ready for bed
Midnight - Lights out
7.00 - Wake up
7.15 - Breakfast
8.00 - Activity
9.30 - Dino Snores for Kids finishes. Collect bags and belongings.
10.00 - The Museum opens to the public. You are welcome to stay in the Museum for as long as you wish.
How do we get to the Museum?
The nearest Tube station is South Kensington (on the Piccadilly, District and Circle lines). There is limited street-parking nearby on Exhibition Road and Queens Gate.
When and where do we need to arrive?
Groups must arrive at the Museum’s Darwin Centre, at the Queen’s Gate entrance, by 18.45
Can parents/guardians wait inside until their child is registered?
No. If you are dropping off your children but not staying for the evening, we cannot allow you into the Museum.
How much does it cost?
Tickets cost £130. Members pay £117. The cost covers experienced staff, materials for arts and craft activities, a hot meal midway through the evening, overnight accommodation in the Museum, and breakfast.
What do we have to bring?
For each child, please bring:
- A sleeping bag.
- Clothes to sleep in. We recommend arriving in clothes you can also sleep in, to keep your luggage to a minimum. These clothes must be suitable for standing outside in the unlikely event of an evacuation.
- A bottle of water.
- A pillow.
- Eye-shades for sleeping, as some lighting is left on inside the Museum.
Sleeping mats: We provide thin foam sleeping mats, but you can bring your own if you prefer. For health and safety reasons we cannot allow any inflatable mats or mattresses. If you need to bring your own sleeping mat for medical reasons please let us know when you book, so we can ensure it meets our Health and Safety requirements.
Shoes: You must wear shoes at all times, except while sleeping, for health and safety.
Valuables: Please do not bring with you anything of financial or sentimental value, as we cannot take responsibility for their loss or damage.
Devices: It won’t be possible to recharge any electrical items inside the Museum.
Can I leave my bags at the Museum in the morning after the sleepover?
Yes, subject to availability. You can leave your coats and bags in the Museum cloakroom from 9:15, but be aware that the cloakroom fills up quickly. The usual daytime rates apply (see Facilities for details).
Do we need to bring food?
No, we do not allow food in the Museum’s galleries, but a hot meal will be served midway through your evening. We will ask you in advance to choose your meal and tell us about any allergies or dietary requirements.
Breakfast will be pastries, juice, tea and coffee. If anybody in your party cannot eat the breakfast provided, please tell us when you book.
If you wish to bring your own breakfast (and it does not need refrigerating), please ask the events team by emailing email@example.com.
We will keep your food safe overnight. To collect it in the morning, simply ask a member of staff.
We are unable to guarantee a completely nut-free environment. If anybody in your group has any allergies you are concerned about, please tell us when you book.
Can the adults bring alcohol?
No. Alcohol is strictly forbidden. If we suspect that you have been drinking alcohol at the event, our Events Manager has the right to search your bags, test your liquids and, if you are found with alcohol in your possession or your behaviour is deemed inappropriate, reserves the right to eject you and your party immediately.
Where do we get changed?
Facilities will be available near sleeping areas.
Where are the sleeping areas?
Guests will sleep in the Hintze Hall, in the space allocated to their team.
Sleeping areas are different for each team, but we’re unable to specify in advance where you will be sleeping, or change that location on the night.
If you special requirements regarding where you sleep, please tell the team when you book.
What are the sleeping arrangements for boys and girls?
Mixed. Boys and girls in each team will sleep in their team’s sleeping area.
Our events and security teams are on hand throughout the night, and CCTV is in use throughout the Museum.
What are the adults’ responsibilities?
- follow the rules given by the team leader
- keep your group together and under control
- make sure your group doesn’t disturb others who are sleeping
- show ID at registration
What if one of my group falls ill?
We have first aiders at every event.
Can I bring a child who has special needs?
Yes. Dino Snores for Kids encourages participation from children with special needs. If anyone in your group has special needs, accessibility, or health issues, please let us know when you book.
We do all we can to ensure that special needs are met; however we rely on you to ensure that the child is capable of getting the most from the event and is able to cope with a large number of other children.
Where can I find the dates for the next sleepovers?
Please check our website or sign up for our newsletter.
What if I need to cancel or change my booking?
- we cannot offer a refund once you have purchased your ticket
- you can add children or adults to your booking if spaces are available and if you would still comply with our group size requirements
- if you are buying tickets for a large group, please note our booking terms and allow enough time to tell us about any change to the number in your group
- we are unable to confirm a booking until full payment has been received
- if you cancel your booking, we cannot refund your money
What if I have to leave early in the morning?
It is not possible to leave the Museum between 23:00 and 7.00 except in an emergency. If you wish to leave between 7.00 and 9.15, please let us know when booking and we will do our best to accommodate this. Please note: if you leave early, you will miss some of the fun.
What if I’m running late?
Please tell us by emailing firstname.lastname@example.org.
We cannot allow entry to the event after 20.00, and we are unable to give a refund.
Who can I contact if I have more questions?
Contact the visitor events team on +44 (0)20 7942 5411.