We aim to provide a friendly, accessible environment for all our visitors and the widest possible access to our buildings, exhibitions and collections.
Everything you need to know if you’re visiting with children, from babycare facilities to pushchair access, is in our Parents' survival guide.
If you have a question or comment about access, please call us on +44 (0)20 7942 5000 or email us.
Take advantage of the enhanced accessibility in our galleries.
Pick up a touchscreen British Sign Language (BSL) multimedia guide and use its interactive map to explore the Museum. Exhibitions come to life with BSL-interpreted video clips, gallery tours and highlights, specimen stories and scientist interviews.
There is also a button-operated Audio Description (AD) guide in English for blind and visually impaired visitors.
The AD guide includes the Treasures and Images of Nature tours, so you don't need to download these separately. If you aren't accompanied by a sighted companion, Museum staff are happy to help when you pick up your guide.
Pick up your free BSL or AD guide from the Central Hall ticket desk or book online.
The Treasures Cadogan Gallery features interactive digital displays, braille labels and tactile specimen-objects. You can download our complete audio descriptive guide or access each exhibit's guide in the gallery.
The Images of Nature gallery's information kiosks have large text, subtitles and British sign language options and audio-visual content. Braille and large print books and gallery guides are also available.
There is an audio-descriptive guide for blind and visually impaired visitors, highlighting selected artworks and images on display.
Find details about on-street and on-site disabled parking, and low-floor buses.
Choose the most suitable of the Museum’s two entrances for your visit.
Find general information plus details about lifts, guide dogs, maps, wheelchairs and emergency evacuation procedures.
Find practical access information on everything from toilets to telephones and Darwin Centre Spirit Collection Tours.