We aim to provide a friendly, accessible environment for all our visitors and the widest possible access to our buildings, exhibitions and collections.
Everything you need to know if you’re visiting with children, from babycare facilities to pushchair access, is in our Parents' survival guide.
Children of all ages are very welcome. Children under the age of 12 must be accompanied by an adult.
If you have a question or comment about access, please call us on +44 (0)20 7942 5000 or email us.
Take advantage of the enhanced accessibility in our galleries.
Pick up a touchscreen British Sign Language (BSL) multimedia guide and use its interactive map to explore the Museum. Exhibitions come to life with BSL-interpreted video clips, gallery tours and highlights, specimen stories and scientist interviews.
There is also a button-operated audio descriptive (AD) guide in English for blind and visually impaired visitors.
The AD guide includes the Treasures and Images of Nature tours, so you don't need to download these separately. If you aren't accompanied by a sighted companion, Museum staff will be happy to help when you pick up your guide.
Pick up your free BSL or AD guide from the Hintze Hall (formerly the Central Hall) ticket desk or book online.
Book your BSL or AD multimedia guide
More about multimedia guides
The dramatic newly-designed Volcanoes and Earthquakes gallery has interactive digital displays and tactile specimen-objects. You can download our audio descriptive guide to tour the gallery and explore individual exhibits.
The Treasures Cadogan Gallery features interactive digital displays, braille labels and tactile specimen-objects. You can download our complete audio descriptive guide or access each exhibit's guide in the gallery.
The interactive digital displays in the Images of Nature gallery have large text, subtitles and BSL options and audio-visual content. Braille and large print books and gallery guides are also available.
There is an AD guide for blind and visually impaired visitors, highlighting selected artworks and images on display.
Find information on disabled parking and accessible public transport.
Choose the most suitable of the Museum’s two entrances for your visit.
Read about the Museum's lifts, maps and emergency evacuation procedures, and our facilities for guide dogs, wheelchairs and disabled visitors.
Find practical access information on everything from toilets to telephones and Spirit Collection Tours to restaurants.