Access guide

We aim to provide a friendly, accessible environment for all our visitors and the widest possible access to our buildings, exhibitions and collections.

Everything you need to know if you’re visiting with children, from babycare facilities to pushchair access, is in our Parents' survival guide.

If you have a question or comment about access, please call the information desk on +44 (0)20 7942 5011 or email us.

Enjoy the Images of Nature with our Audio guide

We have developed an audio-descriptive guide to the gallery for blind and visually impaired visitors, highlighting selected artworks and images on display. 

To save the audio-descriptive guide to your computer, right click on the link below.

Download the audio guide

  • Street map of South Kensington showing on-street parking for blue badge holders
    Accessible travel

    Find details about on-street and on-site disabled parking, and low-floor buses.

  • Museum entrances, including an accessible entrance on Exhibition Road.
    Museum entrances

    Choose the most suitable of the Museum’s two entrances for your visit.

  • Visitors looking at the map to help plan their visit.
    Getting around the Museum

    Find general information plus details about lifts, guide dogs, maps, wheelchairs and emergency evacuation procedures.

  • Photograph of a portable induction loop facility at the information desks
    Accessible facilities

    Find practical access information on everything from toilets to telephones and Darwin Centre Spirit Collection Tours.