Accessible facilities

Toilets
There are accessible toilets near the Central Hall Café, in the Picnic Area on the Lower Ground Floor, just inside the Exhibition Road entrance and next to the information desk in the Darwin Centre.

Eating and shopping
Most of the counters in our restaurants and cafés are accessible. Disability-aware staff are on hand to help. Find more information in Eating and drinking and Shops.

Sign language
Signed interpretation is an integral part of the Museum’s schools programme, for more information please call our schools booking line +44(0)20 7942 5555.

We also run regular monthly Nature Live talks and Spirit Collection Tours that are British Sign Language interpreted. These free talks and tours will give you exciting insights into our science and behind-the-scenes collections. Check times and dates. For more information email us.

Telephones
There are accessible telephones near the Cromwell Road and Exhibition Road entrances, the Earth Galleries and the Central Hall Café.

Typetalk
We welcome textphone calls via Typetalk, user prefix 18001 020 942 5000.

Library and reading rooms
In the Library, online images can be viewed with high-resolution monitors. A number of accessible reading rooms are available. Please ask staff for assistance. You can access the Library Catalogue using Jaws or Zoomtext software, which is installed on a computer in the General Library.

Library opening times: Monday to Friday, 10.00 to 16.30. For more information, please call the Library enquiry desk on +44 (0)20 7942 5460.

Darwin Centre Spirit Collection Tours
If you have any access requirements, it is essential to pre-book for a tour. Please call +44 (0)207 942 5000 or book in person at one of the information desks, explaining your requirements.