Video help

PC users: Click on the link to the right of this screen . This link will take you to the Windows Media Download page. In the drop-down menu called 'Windows Media Player for:' choose the player for your system (this will depend on whether you've got Windows 95, 98, 2000 or XP). Then choose the language you want to download in, and press the blue 'Download now' button.

Now you should have a window asking you if you want to open or save the file. Choose 'save'. Next, choose a place on your computer to save the file to that's easy to remember (the desktop is usually a good bet) and press save. The program will now start downloading.

Once Windows Media Player has downloaded, click on the new icon that will appear. This will begin installation. Follow the instructions and you'll then be able to watch all the webcasts from Darwin Centre Live.

Mac users: Click the download link on the right of this page. It will take you to the Windows Media Player download page. The first drop-down menu you see will allow you to choose the right version for your Mac. For most Macs, you will need to choose the Player 6.3 for Mac OS 8 and above. When you click the blue 'Download now' button your computer will automatically open the Apple Download Manager and commence downloading. Once the download is complete, go to the new installer file, and double click it. This will then install the program onto your computer.

Choosing the right stream for your connection

All the webcasts on this site are broadcast at two bandwidths: 56k and 300k. You'll need to choose the appropriate bandwidth for your connection to the internet. If you use a standard modem, use the 56k stream. If you use a broadband, T1 or T3 connection, use the 300k link.

Firewall problems

If you're behind a firewall, it may prevent you from watching video, even though you've got the right programs installed on your computer. Firewalls are used to prevent certain types of information reaching a computer, and are commonly used by offices and networks to prevent viruses entering their systems. If you received an error message about a firewall when you tried to play clips, or if you are not sure whether a firewall is preventing you from viewing content, find out for sure by asking your network manager or internet service provider.