Museum policies and procedures

The Museum operates according to a series of policies and procedures that are regularly reviewed.

Collections management 
Recruitment and employment
Customer service 

If you have a complaint please contact customer services.

Intellectual Property

Intellectual Property policy PDF (72.6 KB)


Museum Environmental policy PDF (979.8 KB)

Energy & Emissions

Museum Energy & Emissions policy PDF (945.8 KB)


Ethics policy PDF (66.1 KB)

Health and safety

Health and safety policy PDF (63.3 KB)

Records management and personal data
Third Party Engagement

Third Party Engagement policy PDF (65.9 KB)

For further information on Museum policies and procedures, you can email us.

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