The Information Charter sets out the standards you can expect the Natural History Museum to maintain when we request or hold personal information about you, and how you can address any concerns.
We may need to obtain personal data from you in order to deal with your request or provide services for you. Management of personal information is regulated by the Data Protection Act 1998, with which the Natural History Museum complies.
When we ask you for personal information we will:
To help us look after your personal information properly, we ask you to:
To find out what personal information the Museum holds about you, you will need to submit a subject access request to the Data Protection Coordinator. You can do this in several ways:
Please provide as much detail as possible to help us answer your request.
You can also contact the Data Protection Coordinator if you want to:
If you are unhappy with the way the Museum has handled your information, please write to the Museum’s Data Protection Coordinator at the address above.
For independent advice about data protection, privacy and data-sharing issues, you can contact the Information Commissioner at:
Phone: +44 (0)8456 306060 or +44 (0)1625 545745