Contact and enquiries

Contact the museum

Visitor feedback

  • This page is for feedback on a recent visit to the Museum at South Kensington. Please tell us how your trip went.
  • If you have a complaint, compliment or a suggestion for improvements, please feel free to express your opinion. We hope to reply to most emails.
  • If you have any type of enquiry, please use the easycontact form instead.


By providing your details, you agree that the Natural History Museum may contact you by email with news and information about our activities, events, products and services, unless you tick the relevant box below.

I would prefer not to be contacted with news and information by email

Data protection

The Natural History Museum will hold the information you provide to respond to any issues you raise about your visit to us.